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Each year Ci receives over 350 applications. Thank you for the incredible interest in charity research. We wish we had more capacity to hire summer interns.

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If you find Charity Intelligence’s research useful in your giving, please consider donating to support our work. Being entirely funded by donors like you maintains our independence and objectivity to help Canadians be informed in their giving. Canadians donate over $17 billion each year. This giving could achieve tremendous results. We hope Charity Intelligence’s research helps Canadians give better.
Legal disclaimer:
The information in this report was prepared by Charity Intelligence Canada and its independent analysts from publicly-available information. Charity Intelligence and its analysts have made endeavours to ensure that the data in this report is accurate and complete but accepts no liability.
The views and opinions expressed are to inform donors in matters of public interest. Views and opinions are not intended to malign any religion, ethnic group, organization, individual or anyone or anything. Any dispute arising from your use of this website or viewing the material hereon shall be governed by the laws of the Province of Ontario, without regard to any conflict of law provisions. 

font-weight: 400; In the Muttart Foundation’s Talking About Charities 2013 survey, Canadians continue to give charities low ratings for the degree to which charities report how donations are used, fundraising costs and the impact of programs. Today’s donors want more information.  Transparency and accountability matter more than ever.
font-weight: 400; Donor accountability goes hand-in-hand with financial transparency. To objectively gauge donor accountability, Charity Intelligence grades a charity’s social results reporting. This social results reporting grade has the highest weighting in our charity star rating, accounting for 40%.
font-weight: 400; The goal of this work is to help promote and encourage better reporting by charities on their social results. With better reporting, Charity Intelligence believes donors will be better informed.
font-weight: 400; Charity Intelligence reviews a charity’s publicly-posted information in its annual report, website and current newsletters and scores each charity on 26 questions related to its mission, strategy, problem it is trying to solve, activities, outcomes and impact it achieves. Each charity receives, in confidence, the breakdown of grades over the 26 questions used for scoring.
font-weight: 400; Working with charities since 2012 on this project we’ve listened to their feedback. Today there are 3 different scoring guides:

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font-weight: 400; Additionally, for those writing a charity’s annual report, this is a great resource:
font-weight: 400; https://smith.queensu.ca/centres/centre-for-governance/voluntary-sector-reporting-awards/resources.php Queen’s University, Voluntary Sector Reporting’s Best Practices Guide in Charity Annual Reporting
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After 6 years, a 18% improvement in charity reporting

font-weight: 400; Charity Intelligence is seeing improvements in charity reporting. In 2018, we measured a 18% improvement over 2013 in grades. This is on 760 charities with donor reporting grades. In 2016, we measured a 12.4% improvement over 2013 in grades.
font-weight: 400; In 2013, Charity Intelligence graded 453 charities on social results, covering a diverse range of sectors; from hospital foundations to food banks, from fundraising charities to homeless shelters. To see our 2013 results, https://www.charityintelligence.ca/images/2013%20srrs%20recap.pdf  click here.
font-weight: 400; Results reporting is a new area of charity analysis.
font-weight: 400; For those interested, here is https://vimeo.com/138175306  Kate Ruff’s discussion on charity analysis, with a brief history of financial accounting. Her work was also published in Stanford Social Innovation Review on why we need skilled analysts to improve social capital markets,  https://ssir.org/articles/entry/the_next_frontier_in_social_impact_measurement_isnt_measurement_at_all “The Next Frontier in Social Impact Measurement Isn’t Measurement at All”
font-weight: 400; To read Charity Intelligence’s first report on social results, including how Canadian charities compare with British charities:

Charity Intelligence’s 2013 Findings on Social Results Reporting

In 2013 Charity Intelligence (Ci) continued its work to help promote and encourage better reporting by charities on their social results. In 2012, Ci conducted research into charity reporting to understand better the information gaps reported by Canadian donors in how charities use donations, the impact of charities’ work, and information about the programs and services charities deliver. Following up on this research, during 2013, Ci scored 453 charities on social results, covering a diverse range of sectors, from hospital foundations and other fundraising charities to food banks and homeless shelters. Ci will soon be including results reporting of over 400 charities on our online charity profiles and charity ratings.
Key findings:

Scoring tool is unclear / do not understand some aspect(s)
• Charity believed that Ci missed key information when scoring
• Why should we put this information together for Charity Intelligence?
• Why does Charity Intelligence only look at charities’ websites?
• Our charity is unique / different and cannot be scored like others

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To reach us, the best email is: mailto:info@charityintelligence.ca info@charityintelligence.ca 

E-mails:

General:  mailto:info@charityintelligence.ca info@charityintelligence.ca 

Managing Director: Kate Bahen  mailto:kbahen@charityintelligence.ca kbahen@charityintelligence.ca
Research Director: Greg Thomson  mailto:gthomson@charityintelligence.ca gthomson@charityintelligence.ca
Senior Impact Analyst: Cory Eybergen mailto:ceybergen@charityintelligence.ca ceybergen@charityintelligence.ca
Impact Analyst: Congfei Li mailto:congfeili@charityintelligence.ca congfeili@charityintelligence.ca
Impact Analyst: Yun Lu mailto:yunlu@charityintelligence.ca yunlu@charityintelligence.ca
Charity Analyst: Liam Chapleau mailto:lchapleau@charityintelligence.ca lchapleau@charityintelligence.ca
Charity Analyst: Emily Downing mailto:edowning@charityintelligence.ca edowning@charityintelligence.ca
 

Address:

5-154  30 Wellington Street West
Commerce Court South, P.O. Box 129
Toronto, ON  M5L 1E2

The following is a select number of news items and externally published charitable giving insights.

 
December 3, 2019 https://www.theglobeandmail.com/investing/globe-wealth/article-how-effective-is-your-charitable-giving-more-canadians-want-to-know/ Globe and Mail article on impact giving, a central driving force in today’s philanthropy.
 
 
November 24, 2019 Zoomer https://www.zoomerradio.ca/show/zoomer-week-in-review/podcast-zoomer-week-in-review/dr-vlad-dzavik-on-heart-disease-kate-behen-from-charity-intelligence-november-24-2019/ interview with Libby Znaimer: discussing Charity Intelligence’s website with reports on 750 Canadian charities, impact, overhead costs, and giving tips for 2019.

 
November 2, 2019 CBC The National: https://www.cbc.ca/player/play/1359039043779 Watchdog urges donors to think twice before giving to pro-sport charities CBC The National’s coverage on Charity Intelligence’s report on pro-sport charities.
 
September 23 2017, CBC News:  http://www.cbc.ca/news/canada/manitoba/natural-disasters-donor-fatigue-1.4301467 Faced with multiple natural disasters, charities broaden appeals
“One disaster appeal can galvanize a community, multiple disaster appeals can paralyse”, Kate Bahen, Charity Intelligence.
 
May 2016: Fort McMurray disaster – intelligent giving for disaster relief and recovery
There has been enormous media interest in how best to donate to help Fort McMurray’s recovery and Charity Intelligence’s focus on Fort McMurray’s overlooked local charities. 

• May 13, Globe & Mail, Janet McFarland and Jill Mahoney:  http://www.theglobeandmail.com/news/national/red-cross-working-fast-to-distribute-funds-to-fort-mcmurray-to-residents/article30025068/” target=”_blank” rel=”alternate noopener noreferrer Red Cross working fast to distribute funds to Fort McMurray residents
• May 6, CBC Radio with Carol Off, As It Happens: http://www.cbc.ca/radio/asithappens/as-it-happens-friday-edition-1.3570444/fort-mcmurray-why-is-ottawa-only-matching-donations-to-the-red-cross-1.3570449″ target=”_blank” rel=”alternate noopener noreferrer Why is Ottawa only matching donations to the Red Cross
• May 11, CBC Radio with Matt Galloway, Metro Morning (Toronto): http://www.cbc.ca/news/canada/toronto/programs/metromorning/intelligent-giving-1.3576813″ target=”_blank” rel=”alternate noopener noreferrer Intelligent Giving

 
http://www.nadc.gov.ab.ca/Docs/Wisdom-Gained.pdf” target=”_blank” rel=”alternate noopener noreferrer Wisdom Gained: Lessons learned the hard way in disaster relief and recovery. The how-to manual on rebuilding a Canadian community after a disaster, compiled by the Township of Slave Lake. This 44-page pdf is an excellent primer for understanding disaster relief and recovery with charitable giving insights.
 
May 10 2016, Stanford Social Innovation Review:  http://ssir.org/articles/entry/the_next_frontier_in_social_impact_measurement_isnt_measurement_at_all” target=”_blank” rel=”alternate noopener noreferrer The Next Frontier in Social Impact Measurement Isn’t Measurement at All: Why we need skilled analysts to improve social capital markets
Ci’s former colleague Kate Ruff, PhD candidate at the Schulich School of Business, founding board director of Social Value Canada, award winning writer, with Sara Olsen, “Excellent article with many great insights to the practical side of measuring social impact.” 
 
2014, BMO Philanthropy Survey:  bmo-philanthropy-survey-2014″ target=”_blank” rel=”alternate noopener noreferrer Canadian donors give for impact yet 43% are not sure if a charity will wisely spend their donation.
 
July 24 2014, CBC News:  http://www.cbc.ca/news/health/can-aspirin-treat-breast-cancer-why-aren-t-we-trying-to-find-out-1.2714640″ target=”_blank” rel=”alternate noopener noreferrer Can Aspirin treat breast cancer? Why aren’t we trying to find out?
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